Terms of Service

Welcome to repairtoday.in. These Terms of Service ("Terms") govern your access to and use of our website, web forms, and doorstep home appliance repair, maintenance, and servicing network operating out of Bhubaneswar, Odisha. By booking a service or browsing our platform, you agree to comply with and be bound by these Terms.

1. Scope of Services

repairtoday.in operates as a tech-enabled platform connecting homeowners with certified technicians specializing in:

• Air Conditioner (AC) repair, servicing, jet cleaning, and gas refilling.
• Refrigerator repair, compressor checking, and gas charging.
• Other doorstep home appliance care solutions as listed across our digital properties.

2. Pricing, Inspection & Payments

We believe in radical price transparency:

• Inspection / Service Fees: Any applicable diagnostic or service visit fees are communicated transparently before repair work begins.
• Quote Approval: Technicians will provide a clear estimate for spare parts and labor. Work proceeds only upon customer approval.
• Non-Refundable Fees: Service and inspection fees are non-refundable once diagnostic work or technician dispatch has been successfully completed.

3. 30-Day Service Warranty

Qualifying repairs completed by our assigned technicians are backed by a 30-day service warranty policy. This warranty covers specific repair work performed and component replacements executed by our team. It does not cover unrelated appliance malfunctions, physical mishandling, power surges, or external damages occurring after service delivery.

4. User Responsibilities & Conduct

When interacting with repairtoday.in and our field technicians, you agree to:

• Provide accurate contact numbers, operational service addresses within our service districts in Odisha, and appliance details.
• Ensure a safe, accessible working environment for our technicians during home visits.
• Refrain from abusive, threatening, or fraudulent behavior toward our support agents or field crew.

5. Limitation of Liability

repairtoday.in shall not be held liable for indirect, incidental, or consequential damages arising from pre-existing appliance defects, severe electrical fluctuations, or delays caused by unforeseen traffic or weather conditions across Bhubaneswar and surrounding regions.

6. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes or claims arising out of services booked through repairtoday.in shall be subject to the exclusive jurisdiction of the courts located in Bhubaneswar, Odisha.

7. Contact Information

For any questions regarding these Terms of Service or service disputes, please contact us at:

Email: support@repairtoday.in
Helpline: +91 77888 74346
Base Office: Bhubaneswar, Khordha, Odisha - 751019